How This FAQ Works for You
This page covers the questions real account holders ask us every day. Whether you're trying to link your PayPal for the first time, figure out why a Venmo withdrawal is pending, or just want to know what games are available in your state, the answers here are written by the same team that runs the platform. We don't point you at a
generic help article and call it a day. Each answer walks through the actual step — the account screen, the verification prompt, the wallet confirmation — so you know exactly where you're headed. Access depends on state law and eligible states, so a few answers will vary depending on where you're playing from. Players in Philadelphia, for example, will see options specific
to states where access is permitted. Start with the FAQ section below, and if your question isn't covered, hit live chat.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support